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Uploaded: 07.02.2011

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Comprehensive course work, written by one of the best teachers in the economy of St. Petersburg "Evaluating the effectiveness of the functioning of commercial enterprise" as an example of one of the wholesale and trading firms Pitera.Zaschischena perfectly. The topic is very big, you can also use this exchange rate on many topics svyazaannyh personnel management.


INTRODUCTION ......................................................................... ......... .3

CHAPTER 1 THEORY OF EFFICIENCY

Service management ............................................. ... ... 3

1.1 The essence of the effectiveness of management in the company ........................ 5

1.2 Performance indicators of the company ................ ...... ..9

CHAPTER 2 ANALYSIS OF EFFICIENCY

The company "Nordin" .................................................................. ... ... 14

2.1 Organizational-economic characteristics of the enterprise ............ .14

2.2 Analysis of the effectiveness of management personnel of the enterprise ... .. ......... 21

2.3 The effectiveness of the marketing activities of the enterprise ......... .. ...... .26

CHAPTER 3 WAYS TO INCREASE EFFICIENCY

MANAGEMENT LLC "Nordin" ............................................. ... ...... 31

3.1 Directions for improving the efficiency of the system

personnel management in the enterprise ........................................ ...... 31

3.2 Assessment of the socio-economic benefits of the proposed

мероприятий………………………………………………………………...……33

REPORT ......................................................................... ... 43

REFERENCES ................................. 45

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