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As a practical guide, "How and when to talk to clients' Thank You '' patterns shown appreciation letters sent to clients. Guide is designed for a wide range of readers.

Alexander Grishin - author, journalist, editor and entrepreneur. The founder of the magazine for people who write "Edit", General Director of "Proof." The former journalist and editor, Alexander went from being a creative person, the employee, to the owner of its own projects, which serve customers worldwide.
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